RPA Starter Pack • 6‑month program • 8 automations

Become the most automated MSP.

There are two kinds of efficiency: the one you plan and the one you ship.
Our RPA Starter Pack ships eight high‑impact automations in weeks, not quarters – reducing tech load, tightening security, and improving client experience. Think of it as compounding interest for operations.

Why this works

Default to done

We deploy in parallel. The default state becomes “automated,” not “on the roadmap.” Defaults are destiny.

Behavioral nudge

Loss aversion

Every week without automation burns margin: misrouted tickets, manual resets, orphaned licenses. The pack plugs the leaks first.

Proof over promises

Show the compounding

Your QBR gains a new artifact: a time‑savings ledger. Once you can point to reclaimed hours, the rest sells itself.

Business Processes We Automate

Eight battle‑tested flows that MSPs get the most from. Tuned for ConnectWise, Autotask, HaloPSA, Entra, Okta, NinjaOne, Datto RMM, Intune.

User Access Management

Self‑service password resets, identity checks, inactive‑user cleanup. Consistent policy, complete audit trail.

Ticket Triage & Categorization

AI‑assisted classification, SLA‑aware metadata, first‑response notes and checklists right on creation.

Smart Dispatch

Assign by skills, load and on‑call. End ticket pinball; start fair, transparent distribution.

Sentiment Watch

Detect negative tone across replies and quietly alert a lead. Rescue the relationship before it smolders.

Client & New‑Hire Onboarding

Zero‑touch provisioning across identity, M365/Google, devices, groups, docs and PSA assets.

M365 License Reconciliation

Compare usage vs billing. Reclaim, right‑size, update PSA agreements with human approval in‑flow.

MFA & Certificate Hygiene

Detect gaps, enforce policy, and document the change back in the ticket. Security theatre replaced with security facts.

Time‑Savings Reporting

A living ledger of reclaimed hours for QBRs. The most convincing slide you’ll ever present.

First 30‑Day Wins

Structured Intake

Rewst forms and asset association cut handle time by 30%.

Security Confidence

Automated MFA checks and stale‑account cleanup reduce attack surface immediately.

Zero‑Touch Lifecycle

Onboarding/offboarding flows bring calm, not chaos. Consistency becomes culture.

Why now

Weeks, not quarters

6‑month program: 3 months ramp, 3 months optimization.
Eight automations in parallel—no serial bottlenecking.
Full governance: approvals, audit notes, change history in your PSA.

Play nicely with your stack: CW Manage / Autotask / HaloPSA, NinjaOne, Datto RMM, Intune, Entra/Okta/AD.

“Imagine walking into a QBR and demonstrating an automation that quietly returned 12 technician hours last month. That’s not a slide; that’s a strategy.”

Questions, asked by sensible people

What is included in the Samurai Sync RPA Starter Pack?

A curated pack of eight automations delivered in parallel: access management, ticket triage/dispatch/sentiment, client & user onboarding, M365 license reconciliation, MFA hygiene and time‑savings reporting. We configure, test, document and hand over.

You can expect meaningful operational and financial improvements, including:
• Reduced technician workload by eliminating repetitive access and ticketing tasks
• Higher profit per endpoint through streamlined billing and license reclamation
• Stronger security by enforcing MFA and removing stale accounts
• Faster time-to-value with eight automations deployed within 12 weeks
• Increased internal RPA capability as your team learns Rewst while Samurai Sync mitigates project risk

The engagement is structured with a focused ramp-up period followed by ongoing maintenance, and you can choose between a 6-month or 12-month term.

6-Month Option (Primary)

  • $2,500/month for 6 months
  • Includes both the ramp and maintenance phases in one simple monthly rate
  • Total Cost: $15,000

6-Month Alternative (Ramp/Maintenance Split)

  • Ramp Phase: $4,000/month for 3 months
  • Maintenance Phase: $1,000/month for 3 months
  • Same total cost of $15,000, packaged differently for budgeting preferences

12-Month Option

  • $1,415/month for 12 months
  • Total Cost: $17,000
  • Includes 3-month ramp + 9-month maintenance

The maintenance portion is a low-cost retainer that ensures your automations stay healthy after deployment.
It covers:

  • Fixing automation issues caused by API changes
  • Adjusting workflows when upstream systems (CW Manage, RMMs, Microsoft, PSA tools, etc.) shift or break
  • Supporting edge cases that appear only after real-world usage
  • Keeping the deployed automations functional and stable over time

Rewst workflows rely heavily on external APIs and vendor behavior, so this retainer ensures you’re not stuck when something outside your control changes.

One‑pager

Starter Pack Overview

Share this with stakeholders. Clear scope, timeline and outcomes. Request the PDF and a sample time‑savings report.

No‑obligation

Book a 30‑minute discovery

We’ll map your stack, pick your eight, and estimate the first‑month wins. If it’s not compelling, you walk away wiser.