Use policy-based alert tuning: define severity thresholds (e.g., CPU > 90% for 10 minutes), enable only critical alerts for servers, and create separate policies for workstations. Leverage the built-in automation engine to automatically resolve issues such as service restarts or low disk cleanup before they reach the help desk. A well-designed alerting policy in the NinjaOne platform should minimize noise while surfacing events that truly require technician action.
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