Remote Workforce Options with ConnectWise Automate/Control
Option 1 (Contacts Within ConnectWise Automate): You can create users so that they have access to just their machines easily through Automate if they are trying to remote into a single machine. Prerequisites: Each [...]
Examples from our LT Ninja Automation Stack
We put together a few of our favorite automation scripts to showcase how we can optimize your RMM. Our LT Ninja stack has many more offerings and we are adding new items every month! Windows [...]
7 Reasons to Automate With CW Ninja
LT NINJA has experience with hundreds of MSPs of different sizes, forms, and maturity. We have seen many Automate environments and know what works and what doesn’t. You can spend months dialing in Automate or [...]
Queue Ninja and Your Existing Dispatcher
A friend and beta tester of Queue Ninja asked me if he should let his dispatcher go... Here is what I told him Your team is the lifeblood that enables your business to grow. They [...]
Dispatch Like a Ninja
The good and the bad about Dispatch. Learn from my experiences and improve the way you dispatch tickets! I remember the first time I worked a dispatched ticket. I was hammering away at a printer [...]