Our Goal and Value Proposition

Mission: Masterful RMM Management for Your Success

In the spirit of the samurai, our mission is to manage Remote Monitoring and Management (RMM) systems with unmatched precision and expertise. This allows our tech-savvy allies to focus on their true calling—serving their clients—without the burden of RMM management.

Picture a realm where the tedious task of managing desktops is no longer yours. Our skilled warriors step into shoulder these duties, freeing you to return to the innovative and profitable services that set you apart.

Value Proposition: Unleashing Your RMM Potential

With formidable tools like ConnectWise Automate, N-able N-central, and others, businesses can automate their services and forge more profitable agreements. Our mission is to help you harness the full might of these tools, sparing you the need for extensive training or the risk of losing valuable team members.

We understand RMMs with the wisdom of a seasoned samurai. Our mastery ensures you reap the maximum benefits from your RMM systems, allowing you to focus on growth and client satisfaction. Trust us to handle the complexities of LabTech, and beyond so you can achieve more with less effort.

Our Shoguns

Joshua Preston
Joshua PrestonFounder
A self-declared CW Automate Samurai and experienced automation designer. Passionate about IT, managed services, ConnectWise Automate, ConnectWise, agile(SCRUM), and leadership(culture hacking).

Formally being LabTech’s Software Senior Best Practices Analyst & LabTech Actuator put Joshua in the middle of one of the fastest growing and coolest companies. ​ While working with ConnectWise’s partners, Joshua noticed that every rapidly growing business shared some consistent qualities. Those qualities were used to craft the code of the LT Ninja, which is at the heart of LT Ninja’s culture and mindset. This code’s design is to see that our partners are better day after day, keeping them ahead of their competition.

Michael Hogan
Michael HoganFounder
This Marine and former Automate specialist at ConnectWise keeps LT Ninja on track and organized. Integrity and honor are at the heart of every action Michael takes for LT Ninja and its partners. He keeps us honest, process-focused, and moving forward. With his compass always pointing North, you can be sure that LT Ninja’s colleagues and clients are always front and center.

His efforts have leveled up LT Ninja’s organizational maturity and continue to help us ensure that our partners deliver the highest quality of services to their clients.

TJ Chacon
TJ ChaconBusiness Development
This former ConnectWise Sales operation specialist has been instrumental in many different areas of ConnectWise from customer/vendor relationships to assisting in developing hundreds of prospects to partners. Specializing in Channel sales, TJ also moved to the UK to help train and assist ConnectWise’s London based team for a time. Now with CWA NINJA, TJ handles the sales/marketing side of the business helping get the word out to MSPs and developing strategic partnerships to benefit all of CW NINJA’s clientele. Customer success is TJ’s laser focus and ensures CWA NINJA partners are taken care of.

The Journey of LT Ninja: From Stealth to Wisdom

In the bustling city of Techville, I founded LT Ninja with a group of young, ambitious tech enthusiasts. Our mission was simple: to provide stealthy, efficient RMM solutions to IT providers. Due to our expertise, we quickly became the go-to choice for companies seeking discreet yet powerful network protection.

The Early Days

Initially, we operated like shadows in the night, swiftly resolving issues without a trace. Our clients were amazed at our ability to anticipate and neutralize threats before they materialized. As word of our prowess spread, our client base grew, demanding more comprehensive services. This growth marked the beginning of our transformation.

Becoming CWA Ninja

As we navigated this growth, we transformed into CWA Ninja, deepening our commitment to ConnectWise Automate (CWA). We focused on optimizing our clients’ RMM systems and ensuring they aligned perfectly with their workforce’s needs. Our team expanded, adding specialists who bridged the gap between technology and productivity, making businesses more agile and efficient.

Introducing Able Ninja

With the success of CWA Ninja, we evolved further and introduced Able Ninja. This new phase signified our newfound strength and capability. Able Ninja was not just about solving problems but also empowering our clients with robust, scalable solutions. We introduced advanced automation tools, streamlined processes, and comprehensive training programs, enabling our clients to harness the full power of their RMM systems.

Transforming into Ninja Nexus

The next pivotal moment in our journey was the transformation into Ninja Nexus. Ninja Nexus became the central hub for innovation and integration, bringing together the best practices from our previous iterations. This created a nexus of expertise, offering holistic, interconnected solutions. We emphasized collaboration within the company and with our clients, fostering a community of shared growth and success.

Embracing the Path of the Samurai

As the digital landscape evolved rapidly, we realized our ninja-like agility needed to be complemented with strategic foresight and wisdom. Thus, we decided to embrace the path of the samurai, rebranding ourselves as Samurai Sync. We were no longer just silent protectors but strategic warriors, ready to face any challenge head-on. The samurai ethos of honor, discipline, and loyalty became our core values.

Thriving as Samurai Sync

Under the Samurai Sync banner, we thrived like never before, taking on larger, more complex projects. We guided our clients through digital transformations with tactical precision and strategic insight. Our reputation for excellence spread far and wide, attracting clients from all over the world. We embraced the role of wise mentors and coaches, delivering solutions and empowering businesses to grow independently.

Our Legacy and Future

Samurai Sync’s journey from a stealthy ninja to a powerful samurai serves as an inspiring tale of growth and transformation. We demonstrated that adaptability and evolution are key to staying relevant in an ever-changing world. Today, Samurai Sync stands as a testament to the power of combining agility with strength, stealth with strategy, and innovation with wisdom.

Looking to the future, we continue to honor our roots while embracing new challenges. Our journey reminds us that with the right mindset and values, any company can rise to greatness and become a trusted guide for others on their path to success.